General terms and conditions for short-term rentals
Definition
Definition SAS Pangea Services Chamonix, owner of the brand Pangea Rentals (« agent ») rent the residence described (« the property ») for the duration of the rental term and other good and valuable consideration as described herein to the client (« guest »).
Reservation
Reservation To reserve the property the Guest accepts the following T&C’s by processing with the payment.
CONDITION OF THE PREMISES
On receipt of payment, the Rental Agent will then forward confirmation of the booking to the Guest. A reservation will only be considered confirmed once all the payment has been received by the agent.
CHECK-IN / ENTRY IN THE PROPERTY
On the first day of rental, the property will be available at 4pm unless arranged otherwise with our concierge service. In order to be given access to the property, the tenant will have provided to the agent
– Full payment of the value of the rental contract agreement
– A signed copy of the rental contract and this attached terms and conditions
– For stays shorter than 21 days, no security deposit will be requested.
– For stays over 21 days, a security deposit will be requested, paid in full, by bank transfer.
SECURITY/DAMAGE DEPOSIT
A security deposit will requested for any stay that is longer than 21 days.(amount varies depending on property) This amount is payable by bank transfer to the agent before the entry in the premises. This security deposit will be used if needed for :
- The owner to make good any damages to the Property, fixtures, and fittings (“the Contents”).
- Any final cleaning costs incurred to return the property back to the standard when the tenancy began and fulfil any obligations of the Tenant for unpaid bills or other similar payments.
- Any costs occurred including legal expenses involved in the owner collecting any outstanding monies will be paid by the guest in addition to the afore mentioned.
- Any misbehaviour from the tenants leading to disputes with the neighbours.
At no point can security deposits be considered as rent payment.
The tenants have 48hrs to let the agents know of any damage or malfunctioning of any piece of equipment, furniture or other element of the property upon entry.
Following this delay, any damage can and will be considered the responsibility of the tenant.
DAMAGE
Should you notice any damage inside the property, please make sure you notify the managers right away either by email or by the official messaging system of your booking website. Any damage not reported can be liable to your group.
INSURANCE
The guest is responsible for ensuring that he has adequate and fully comprehensive household and third-party liability insurance in line with its intended use.
PETS
Pets are not allowed in the accommodation and the presence of pets will be refused by the owner. Should the owner refuse to accept certain animals in the accommodation, this refusal can in no way be considered as a modification or breach of contract on the owner’s initiative, so that in the event of the tenant’s departure, no reimbursement can be considered.
In case of any noise disturbance or complaints from the neighbourhood for the behaviour of the tenants, the agents reserve the right to retain funds from the security deposit to compensate the other parties that would have been disturbed by the tenant’s misbehaviour.
The tenant is required to maintain the accommodation himself and to return it, at the time of his departure, in a good state of cleanliness. In case of non-compliance with this obligation, the owner is entitled to claim from the tenant a lump sum to cover the costs of cleaning the accommodation to the exact sum of the quote that will be provided, should this happen, by the cleaning company.
The seasonal rental is granted only for the exclusive use of housing. It is therefore forbidden to carry out any professional or commercial activity. The tenant is required to occupy the premises personally. He cannot sublet or transfer the rental contract. The tenant must verify that his responsibility is covered by an insurance covering the rental risks. The tenant is obliged to pay all sums due, in particular the rent, the security deposit and, if applicable, the charges and the tourist tax on the date agreed in the rental contract.
CANCELLATION BY THE CLIENT
If the Guest chooses to cancel the reservation, the Guest must notify the Rental Agent in writing.
The date of cancellation shall be the date that the cancellation letter or email is received and acknowledged by The Rental Agent.
Cancellation charges of the Total Rental Fee of the Property will be applied as follows: Period before Rental Term within which notice of cancellation is received by us in writing
CANCELLATION FEES
45 days prior to check-in date : full refund
44-30 days prior to check in date: 70% Refund of total price
29-15 days prior to check in date : 30% refund of total price
14 days prior to check in date : No refund on accommodation stay. Cleaning & service fees refunded.
CANCELLATION BY THE OWNER
The owner will make every endeavour not to change the terms of this agreement. However, the Landlord does not accept any liability or make any refunds in respect of any change or cancellation made as a result of a force majeure (natural disaster, fire, war, civil strife, industrial dispute, terrorist activity and the like).
CONDITION OF THE PREMISES
For all the properties listed on our website, the owner declares that the premises offered for rent correspond to the characteristics of decent housing as defined by the decree n° 2002-120 of January 30, 2002.an inventory of fixtures is a document which describes in detail the state of the housing and its equipment, room by room.
It makes it possible to determine whether the rented premises have suffered any damage during the rental period. In case of damage, the owner can compare the inventory of fixtures at the beginning and the inventory of fixtures at the end of the rental period to ask for repair of the deteriorations caused by the tenant. According to article 1730 of the Civil Code, the tenant must return the accommodation as he received it, according to the inventory of fixtures, except for what has perished or has been damaged by obsolescence or force majeure.
Article 1731 of the Civil Code indicates that the tenant is presumed to have received the dwelling in a good state of repair, and must return it as such, unless proven otherwise (for example by photographs of the dwelling).
The tenant is thus supposed to take and to have to return the dwelling in perfect condition.
Obligations of the owner
The owner is obliged to deliver to the tenant a clean dwelling and in good general condition, in conformity with the descriptive state of the dwelling. He must make, during the whole duration of the rental contract, all repairs that may become necessary, according to article 1720 of the Civil Code. This does not include rental repairs, as listed in the decree of August 26, 1987. The landlord is obliged to maintain the dwelling in a state of service according to the use for which it was rented. The landlord is obliged to ensure the peaceful enjoyment of the dwelling. The landlord is obliged to guarantee the tenant against defects in the accommodation that prevent its use, even if the landlord did not know about them at the time of signing the rental agreement. If the tenant suffers a loss as a result of these defects, the landlord is obliged to compensate the tenant, as stipulated in Article 1721 of the Civil Code.
RESPECT OF THE PREMISES
The tenant is required to use the accommodation as a good father of the family and to use the premises peacefully, without creating any disturbance to the neighbourhood.
He must use the accommodation in accordance with the destination which is envisaged in the rental agreement. In case of any noise disturbance or complaints from the neighbourhood for the behaviour of the tenants, the agents reserve the right to retain funds from the security deposit to compensate the other parties that would have been disturbed by the tenant’s misbehaviour. The tenant is required to maintain the accommodation himself and to return it, at the time of his departure, in a good state of cleanliness. In case of non-compliance with this obligation, the owner is entitled to claim from the tenant a lump sum to cover the costs of cleaning the accommodation to the exact sum of the quote that will be provided, should this happen, by the cleaning company. The seasonal rental is granted only for the exclusive use of housing. It is therefore forbidden to carry out any professional or commercial activity. The tenant is required to occupy the premises personally. He cannot sublet or transfer the rental contract. The tenant must verify that his responsibility is covered by an insurance covering the rental risks. The tenant is obliged to pay all sums due, in particular the rent, the security deposit and, if applicable, the charges and the tourist tax on the date agreed in the rental contract.
FLIGHTS & TRANSFERS
The cost of flights and airport transfers are not included within the Total Rental Fee.
SERVICES
Services included in the rental are as below – Exclusive use property for the period written in the rental, end of stay cleaning, linen, welcome basket & basic household supplies on arrival. The property is rented as a self-catered one.
CHANGING YOUR BOOKING
If you wish to make alterations to your reservation after the Agreement is formed, we will seek to accommodate your request where it is reasonable to do so. Such changes are at the sole discretion of the Rental Agent.
Responsibility
The Tenant agrees :
- Not to host parties, evenings or any sort of event that will disturb the peacefulness of the building, the neighbourhood or create any sort of noise nuisance.
- Not to alter, damage or interfere with the Property including the interior and exterior decorations, the locks on the doors and windows and all of its Contents without the prior agreement of the owner.
- Not to smoke or allow guests to smoke inside the Property and not to dispose of cigarette butts savagely
- Not to smoke or allow guests to smoke inside the Property and not to dispose of cigarette butts savagely
- To inform the agent immediately in the event of any damage or deterioration of the Property or its Contents.
- Not to do anything which is likely to render the owner’s insurance invalid
- Not to do anything illegal or that is likely to annoy the neighbours or damage the reputation of the owner.
- Should the tenant have any complaints about the condition of the Property the Tenant undertakes to contact the agent as soon as possible and the owner undertakes to take all reasonable steps to rectify the problem quickly.
- The Tenant is to be provided with a full inventory and it is important that any discrepancies are notified to the Landlord within seven days of taking occupancy.
- To respect the maximum number of persons allowed to occupy the Property. Guests are welcome on a temporary basis.
- There is absolutely no subletting allowed of any form.
- Immediately inform the agent of any damage or deterioration to the Property or its contents.
This furnished lease, entered into pursuant to Articles 1713 et seq. of the French Civil Code, is governed by French law.
Any dispute relating to the formation, interpretation, performance, or termination of this agreement shall be submitted to the competent French courts. In accordance with Article 42 of the French Code of Civil Procedure, in matters relating to real property, the territorially competent court is that of the location of the property.